Upon selecting CWT M&E as their lead agency, we learned that this client, a large global healthcare company did not have visibility into much of their spend data as business units and departments were using individual technology instances or manual processes.
Another key challenge was proper control for meeting budget approvals. Historically, a meeting owner would manually input information tied to the meeting, which can translate into human error as well as potential circumnavigation of company process. With more than 300,000 global employees, an unregulated process can have critical cost and quality control implications. CWT M&E assisted them with a central tool to manage spend and to provide an enhanced experience including:
- Optimized workflow approval through key controls for budget approval
- Customized Meeting Request Form (MRF) to drill down into components, such as key indicator metrics and business trends
- On-demand reporting for individual events
- Centralized hub for resources and information