Official job title: Regional Operations & Business Process Director
Luther has been with CWT Meetings & Events one year now.
His role involves introducing rules, disciplines and standard operating procedure guidelines in order to ensure a consistent approach is employed across all APAC offices. There is of course the need for some localisation in order to appropriately service all cultures.
Luther is driven by the ambition to help all CWT Meetings & Events APAC offices to become aligned and ensure that clients can always relate to the quality of experience that they expect.
He is continually proud of the operations excellence demonstrated by CWT Meetings & Events and relishes the chance to be involved in bringing a smile to the faces of all of its delegates. This is usually from an unforgettable event that they will talk about with colleagues time and time again.