skipnavigation

INTEGRITY & CARE

Our culture

At CWT Meetings & Events we aim to provide a truly global network that offers personal service and local expertise.

We are conscious of our responsibilities to our clients, stakeholders, teams, as well as to the environment and communities within which we work. We’ll never jeopardize your values or ours and this is featured heavily in the planning and execution of all our projects.

Although we are regarded as leaders in our field, we employ a collaborative approach to all our projects. By working together we hope to quickly become an extension of your team, getting to the very heart of your brand and understanding your objectives. Ultimately it’s these objectives that are at the core of our thinking and drive the design of your meetings and events.

We’re proud of the resources we offer and also recognize the importance of appreciating and motivating our pool of team members. As a result we continually invest in their development and growth to ensure they are the best that they can be, and we’re confident that this is reflected in the service we provide.

Quality charter

To ensure we deliver you the best service and ensure we act responsibly in all that we do in MICE, we work to a quality charter which covers to following:

Customer care

CUSTOMER SATISFACTION

SERVICE LEVEL AGREEMENT

OPERATIONAL PROCESSES

SECURITY

THIRD-PARTY PROVIDER RELATIONSHIPS

ADMINISTRATIVE AND FINANCIAL

 

 

Responsible business

ETHICS AND BEHAVIOUR

ENVIRONMENT

 

COMMUNITY INVOLVEMENT

 

HUMAN RESOURCES

Get in touch

Want to hear how you can get the value out of your next strategic meeting or conference?